Contact Us
Hello, welcome to ZincRide. If you have any questions, please feel free to contact our Customer Care Center at support@zincride.com. We will be happy to serve you better.
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Pre-Order |
Account |
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Orders |
Return |
Phone Service For all customers, please note that our phone lines are available Monday to Sunday 09.00 am – 05.00 pm UTC.
Due to peak season, ZincRide is experiencing a high volume of calls at the moment and our phone agents will only offer assistance for pre-sales questions. Please kindly wait patiently for our agents to take your call.
During peak times, it may take up to 10-15 minutes to reach us. For any after sales questions ( order tracking, returns, and refund ) please contact us at support@zincride.com. We will respond within 1 business day except for public holidays.
Customer Care email: support@zincride.com
Phone Service Number: +44 736 650 8544
WhatsApp Number: +44 790 892 1594
Company name: PTM LTD
Address: Kemp House, 160 City Road, London, EC1V 2NX, UK.
Note: To return a package, please contact our Customer Service for a return address. Please do not use this address directly as it is not for returning service.
